InfinityGlobal Holding LTD. ("we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website and use our services. By using our website and services, you agree to the practices described in this policy.
InfinityGlobal Holding LTD. Privacy Policy
Last Updated: August 29, 2024
1. Introduction
InfinityGlobal Holding LTD. ("we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website and use our services. By using our website and services, you agree to the practices described in this policy.
2. Information We Collect
We collect various types of information from you, including:
2.1 Personal Information
- Order Information: When you make a purchase or attempt to make a purchase through our website, we collect information such as your name, billing address, shipping address, payment information (including credit card numbers and PayPal account), email address, and phone number.
- Device Information: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, time zone, and some cookies installed on your device. Additionally, as you browse our website, we collect data about the web pages or products you view, the websites or search terms that referred you to our site, and how you interact with our website.
2.2 Technologies We Use
- Cookies: Data files placed on your device that may include an anonymous unique identifier. For more details on cookies and how to manage them, visit [All About Cookies](http://www.allaboutcookies.org).
- Log Files: These track actions occurring on our website and include data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels:** Electronic files used to record information about how you browse our site.
3. How We Use Your Personal Information
We use the information we collect in the following ways:
- To Process Orders: To fulfill orders, including processing payments, arranging for shipping, and providing invoices and order confirmations.
- To Communicate: To contact you with updates, respond to inquiries, and provide customer support.
- To Screen for Risk and Fraud: To identify and prevent potential risks or fraudulent activities.
- To Improve Our Website: To enhance our website's functionality and user experience, including generating analytics on how our customers interact with our site and assessing the effectiveness of our marketing efforts.
- To Provide Advertising: To offer information or advertising related to our products or services based on your preferences.
4. Sharing Your Personal Information
We may share your personal information in the following circumstances:
- With Service Providers: We use third-party services such as Shopify for powering our online store and Google Analytics for understanding website usage. These providers are contractually obligated to protect your information.
- Google Analytics: [Google Privacy Policy](https://www.google.com/intl/en/policies/privacy/) and [Opt-Out](https://tools.google.com/dlpage/gaoptout)
- For Legal Reasons: To comply with legal obligations, respond to lawful requests, or protect our rights.
- In Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties.
5. Behavioral Advertising
We may use your information to serve targeted advertisements. For more details on targeted advertising, visit [Network Advertising Initiative](http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work). You can opt-out of targeted advertising through:
- Facebook: [Ad Settings](https://www.facebook.com/settings/?tab=ads)
- Google: [Ad Settings](https://www.google.com/settings/ads/anonymous)
- Digital Advertising Alliance: [Opt-Out Portal](http://optout.aboutads.info/)
6. Do Not Track
Please note that we do not alter our data collection and use practices in response to Do Not Track signals from your browser.
7. Your Rights
If you are a European resident, you have the right to:
- Access and Correct: Request access to, correction of, or deletion of your personal information.
- Restrict Processing: Request restriction of the processing of your data.
- Object: Object to processing based on legitimate interests.
- Data Portability: Request transfer of your data.
To exercise these rights, please contact us using the information below. Note that your information may be transferred outside of Europe, including to Canada and the United States.
8. Data Retention
We retain your Order Information for record-keeping purposes unless and until you request deletion.
9. Age Requirement
By using our website, you confirm that you are at least the age of majority in your jurisdiction or have obtained consent from a parent or guardian.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website.
11. Contact Us
For more information about our privacy practices, questions, or complaints, please contact us at:
- Email: customersupport@infinityglobaltrading.com
12. Currency Conversion Consent
By using our website, you consent to the processing of your IP address to determine your location for currency conversion purposes and to store that currency in a session cookie for consistency during your visit.
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Additional Information for European Visitors
For additional information on data protection, visit [Dutch Data Protection Authority](https://autoriteitpersoonsgegevens.nl/nl). We do not use non-anonymized analytical cookies or tracking cookies until you accept them.
Legal Provisions
- Website: www.infinityglobaltrading.com
- Data Controller: InfinityGlobal Holding LTD., 65 London Wall, London, England, EC2M 5TU Company number 14751851
Data Collection and Usage
Data collected on our website is used primarily for maintaining relationships with you and processing orders. Your rights concerning data access, rectification, and deletion are outlined above.
Cookies
- Types of Cookies:
- Functional Cookies: Session and login cookies.
- Anonymous Analytical Cookies: For analyzing website usage.
- Tracking Cookies: For displaying targeted advertisements.
For more information on managing cookies, visit (https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoontv-en-post/cookies#faq).
Governing Law
Belgian law applies to these terms, and the courts of Belgium have exclusive jurisdiction for any disputes, unless otherwise required by law.
Contact
For any inquiries about our website, services, or this privacy policy, please contact us at: customersupport@infinityglobaltrading.com